Strategic Operations Analyst

Key Responsibilities:

• Document and map existing business processes using flowcharts, diagrams, and standard operating procedures (SOPs).
• Conduct interviews and collaborate with internal teams to ensure comprehensive and accurate process documentation.
• Support process reengineering projects to identify inefficiencies and propose practical solutions.
• Assist in creating scalability playbooks and process guides to support business growth and operational consistency.
• Contribute to the design of quality assurance systems, including checklists and internal audits.
• Maintain a centralized, well-organized repository of all process documentation.

Qualifications:

• 3 years of experience.
• Bachelor’s degree in Industrial Engineering or Operations
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills and ability to translate complex processes into clear, actionable documentation.
• Proficiency in Microsoft Office and tools such as Lucidchart, Visio, or Micro for process mapping.
• Interest in operational strategy, systems thinking, and continuous improvement.

Preferred Qualifications:

• Project Management Certifications (e.g., CAPM. PMP) is a plus.
• Familiarity with Lean, Six Sigma, or other process optimization frameworks.

What We Offer:

• Mentorship and strategic insight from the Head of Strategy.
• A collaborative environment focused on innovation and operational excellence.
• Opportunities to develop valuable skills in process design, systems development, and project execution.
• Job Type: Full-time